Last updated: October 2025
Quality Workwear Direct (“we”, “us”, “our”) is owned and operated by Magic Rainbow Studio | ABN 54 166 918 657, located in Reservoir, Victoria, Australia.
We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What information we collect
We collect information necessary to process orders, deliver products, and provide customer support, including:
- Name, business name, and contact details (email address, phone number, billing/shipping address)
- Payment information (credit card details are securely processed by our payment providers and never stored on our servers)
- Account login details (if you register an account)
- Communication history (emails, messages, or support requests)
- Website usage data (via cookies, analytics, and similar tools)
2. How we collect information
We collect personal information when you:
- Place an order or create an account on our website
- Subscribe to our newsletter or marketing list
- Contact us via email, form, or phone
- Engage with our website through cookies and analytics tools
3. How we use your information
We use your information to:
- Process and fulfil orders and payments
- Communicate about your purchase, delivery, or support requests
- Send order confirmations, invoices, and updates
- Improve our website, products, and services
- Send promotional materials (only if you opt in)
- Comply with legal obligations and resolve disputes
4. Payment and financial data
Payments are securely processed through trusted third-party gateways such as Stripe, PayPal, and Afterpay.
Your payment details are encrypted and processed externally — we do not store or access your full card information.
Please note: charges may appear as Magic Rainbow Studio on your statement.
5. Disclosure of your information
We only share personal information with:
- Payment processors, delivery companies, and suppliers necessary to fulfil your order
- Service providers that host our website, analytics, and marketing tools
- Government or regulatory bodies if required by law
We do not sell or rent your personal data to third parties.
6. Cookies and analytics
Our website uses cookies to improve your browsing experience and measure traffic.
Cookies may collect anonymous data about:
- Pages visited, time spent, and browser type
- Shopping cart contents and session preferences
You can disable cookies in your browser settings, though some features may not work correctly without them.
We may also use analytics tools (e.g., Google Analytics) to help us understand site traffic and performance.
7. Email marketing
You may choose to receive updates or promotions from us.
You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us directly.
8. Data storage and security
We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
All personal data is stored securely using encrypted connections (SSL/HTTPS).
Only authorised staff and service providers have access to your data.
9. Accessing or correcting your information
You may request access to, or correction of, your personal information at any time by contacting us at:
📧 privacy@qualityworkweardirect.com.au
We will respond to your request within a reasonable timeframe.
10. Third-party links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
11. Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated date.
12. Contact us
If you have any questions or concerns about our Privacy Policy or data handling, please contact us:
Quality Workwear Direct
Owned & Operated by Magic Rainbow Studio | ABN 54 166 918 657
📍 Reservoir, Victoria, Australia
📧 privacy@qualityworkweardirect.com.au